Privacy Policy

Effective Date: January 2026

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. Your privacy is important to us, and we are committed to transparency about our data practices.

Information We Collect

We collect several types of information to provide and improve our services:

Information You Provide

When you interact with our website or services, you may provide:

• Name and email address when you submit a contact form, request a custom development quote, or create an account
• Project details and requirements when you request custom indicator development
• Communication content when you email us or respond to support requests
• Billing information when you make a purchase (see Payment Processing section below)

Payment Information

When you make a purchase, payment is processed through Stripe (stripe.com), our third-party payment processor.

We do NOT store your credit card number, CVV, or full card details. Stripe handles all sensitive payment data securely using industry-leading encryption and security practices.

We receive only the following information from Stripe after a successful transaction:

• Last four digits of your card
• Card type (Visa, Mastercard, etc.)
• Billing name
• Transaction confirmation and order ID

This information is stored solely for order fulfillment, customer service, and record-keeping purposes.

Usage Data

We collect standard web analytics data to understand how visitors use our website:

• Page views and navigation patterns (which pages you visit, how long you stay)
• Browser type and version (Chrome, Firefox, Safari, etc.)
• Device type (desktop, tablet, mobile)
• Operating system (Windows, macOS, iOS, Android)
• Referring pages (the website you came from)
• IP address (used for geographic location at the country/region level, not precise location)

This data is collected in aggregate form and is not used to personally identify you beyond standard server logs.

Communication Data

We retain records of email correspondence related to:

• Order confirmations and delivery
• Support requests and troubleshooting
• Custom development project discussions
• General inquiries

These records are kept to provide better customer service and to maintain a history of our interactions.

How We Use Your Information

We use your information for the following purposes:

• To fulfill orders and deliver purchased indicators — We need your email address to send download links, installation guides, and product updates
• To communicate about your order or project — Order confirmations, delivery notifications, support responses, and custom development updates
• To send newsletters or product updates — Only if you explicitly opted in to receive marketing communications (you can unsubscribe at any time via the link in any email)
• To improve our website and services — Usage data helps us understand which pages are most helpful, where users encounter issues, and how to make the site better
• To prevent fraud and ensure security — Transaction records and IP logs help identify suspicious activity

We do NOT:

• Sell, rent, or trade your personal information to third parties
• Share your data with advertisers or data brokers
• Use your data for automated decision-making or profiling
• Track you across other websites (no third-party tracking pixels)
• Send you unsolicited marketing emails unless you opted in

Payment Processing

Payments are processed by Stripe, Inc. (stripe.com), a PCI-DSS Level 1 certified payment processor. PCI-DSS Level 1 is the highest level of payment security certification, ensuring that your payment data is handled with the utmost care.

When you make a purchase:

1. You interact directly with Stripe's secure payment form (hosted by Stripe, not on our server)
2. Your credit card details are transmitted directly to Stripe using HTTPS encryption
3. Stripe processes the payment and returns a transaction confirmation to us
4. We never see or store your full credit card details

For Stripe's detailed privacy practices, see their Privacy Policy at stripe.com/privacy.

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security Measures

• HTTPS encryption — All data transmitted between your browser and our website is encrypted using TLS (Transport Layer Security)
• Secure hosting — Our website is hosted on Vercel, a modern hosting platform with robust security practices
• Access control — Access to personal data is limited to the developer (sole operator of this business)
• Payment security — We do not store credit card details; all payment processing is handled by Stripe

Data Retention

• Order records and transaction history — Retained for business and legal purposes (tax records, warranty support, dispute resolution). Typically retained for 7 years to comply with financial record-keeping requirements.
• Email correspondence — Retained as long as necessary to provide customer service and support for purchased products
• Analytics data — Retained in aggregate form (not personally identifiable) to track website performance and usage trends
• Account data — If you create an account, your data is retained until you request deletion (see Your Rights below)

Your Rights

You have the following rights regarding your personal information:

• Right to access — You can request to see what personal information we have about you
• Right to correction — You can request correction of inaccurate or incomplete information
• Right to deletion — You can request deletion of your personal information, subject to legal retention requirements (e.g., we must retain transaction records for tax purposes even if you request deletion)
• Right to data portability — You can request a copy of your data in a machine-readable format
• Right to unsubscribe — You can opt out of marketing emails at any time by clicking the "Unsubscribe" link in any email or by contacting us
• Right to object — You can object to certain uses of your data (e.g., marketing communications)

To exercise any of these rights, contact us at [email address to be added]. We will respond to your request within 30 days.

Please note that deletion requests are subject to legal retention requirements. For example, transaction records related to purchases must be retained for tax and accounting purposes even if you request deletion of other personal data.

Cookies

Our website may use cookies to provide functionality and improve your experience.

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help websites remember your preferences and track usage.

How We Use Cookies

• Essential cookies — Required for basic site functionality (e.g., remembering your session, form submissions)
• Analytics cookies — Help us understand how visitors use the site (e.g., which pages are most popular, how long users stay)

We do NOT use:

• Advertising cookies
• Third-party tracking cookies
• Social media tracking pixels

Your Cookie Choices

You can disable cookies in your browser settings. However, some site features may not work correctly if cookies are disabled (e.g., form submissions, session persistence).

Most browsers provide options to block third-party cookies while allowing first-party cookies (from our domain). This is a good balance between privacy and functionality.

Third-Party Services

We use the following third-party services to operate our website and business. Each service has its own privacy policy:

• Stripe — Payment processing. Privacy Policy: stripe.com/privacy
• Vercel — Website hosting and deployment. Privacy Policy: vercel.com/privacy
• Google Fonts — Typography. Fonts are loaded via Next.js's font optimization system, which self-hosts the fonts (no external requests to Google after initial load)

We do not share your personal information with these services beyond what is necessary to provide the service (e.g., Stripe needs your payment details to process a transaction).

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

If you believe a minor has provided us with personal information, please contact us immediately, and we will take steps to delete the information.

Trading financial instruments is an adult activity with significant risk. Our website and services are intended solely for adults who are legally able to enter into contracts and engage in trading activities.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services offered.

When we make changes:

• The updated Privacy Policy will be posted on this page
• The "Effective Date" at the top will be updated
• If changes are material (significantly affecting your rights or how we handle data), we will notify you via email (if you have an account or are subscribed to our mailing list)

Continued use of the website after changes have been posted constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact

Questions about this Privacy Policy? Contact us at [email address to be added].

We aim to respond to all privacy-related inquiries within 1-2 business days.

If you have concerns about how we handle your data and are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.